Outback Show

Yes! We are taking Coronavirus very seriously and are monitoring Government advice. We continue to alter our policies in response to restrictions. We are taking all measures to minimise risk to participants and staff. This includes:

• Maintaining a 1.5 metre separation at all times where guests are from different social cohorts
• Daily cleaning of seating, toilets and equipment
• Cashless transactions
• Cleaning of helmets, saddles and bridles following sessions
• Availability of hand wash and sanitiser onsite

Please respect the health of our Team and do not enter our property under the following circumstances:

• If you or someone in your family has returned from overseas or knowingly come in contact with someone who has returned from overseas or had the virus within 14 days
• If you or someone in your family has been or felt unwell recently
• If you or someone you have been with has been in a "Hot Spot" in the last 14 days.

We will happily reschedule your lesson should any of the above circumstances occur provided amendments are made within cut off times with the exception of snap hotspot lockdowns (in this case we will refund/ reschedule). There will be ramifications should it be found the above requests are ignored.

Itinerary for the Standard 1.5 Hour Experience

April - October | Katherine | Northern Territory

As this is an outdoor operating farm, all experiences are subject to change depending on the farm animals available and weather conditions. No one show is the same.

• Gates open 15 minutes prior to the advertised start time
• Guests check-in at the front desk and are invited to undertake a self-guided outdoor Tour of the small farm animals while they wait for the Show to commence
• Guests are seated in our open-air undercover elevated seating overlooking the Round Yard (Arena 1)
• The Team provides a brief introduction about our story, history and the Experience
• A young horse is brought into the arena and our Team get to work training the horse live in front of the audience, demonstrating the art of horse-starting. We explain the psychology between man and horse, showing how we build trust through comfort bubbles. If the horse is ready to progress, we will saddle and attempt to ride it, often for the first time. No horse is used more than three times in a Show
• We then move to our more advanced horses, demonstrating what can be achieved with ongoing training and patience (we don't want to give too much away)
• Our Team of station animals including a buffalo, cattle, goats and a donkey are brought into the arena. We share some interesting facts about the NT Pastoral Industry and History and how it has shaped the NT's culture together with adaptions of the station animals, before guests are invited to interact with the animals
• Guests are then guided to our large Arena (Arena 2) where we bring out our team of amazing working dogs. They are all different ages and temperaments, mostly Border Collies. We introduce each dog before showing how we train them to work as a team. If you are in luck, you may even see them muster the cattle
• We then show how we train horses to work cattle and explain the purpose of this
• The show is never complete without some of Tom's original songs, performed from the saddle, with guitar in hand and often at speed
• At the conclusion of the show, guests are invited to pat and hold any baby animals we have at the time, chat with our Team and purchase merchandise including Tom's music which he will personally sign.

Our 2.5 Hour Extended Experience follows a similar format to the 1.5 Hour Standard Experience, however the team expand on aspects of the show including the horse-starting and working dog demonstrations. It also includes 30 minutes of morning or afternoon tea depending on the start/ finish time of the Experience and a number of additional comforts throughout the Experience that are not provided in the 1.5 hour Experience. Ask any of our team members and they will tell you the 2.5 Hour Experience is their favourite for the additional time spent with the animals and with guests!

We strongly encourage guests to pre-book online in advance of their visit. Shows regularly sell-out, and even more so now there are social distancing requirements in place. It also allows us to notify guests if changes to the show occur.

The easiest way to book is online through our website. This is available 24/7 and kept very up to date.

We do take phone bookings from Monday to Saturday 9:00am-5:00pm however due to our busy schedules, we are not always in the office or in reach of a laptop. Our Office Team are working mums who also assist in shows, horse rides and events. We are often juggling nappy changes, school runs and running errands. Emails are great as we can come back to them when we have a spare moment up our sleeve.

We require payment at the time of booking unless agreed otherwise with Management.

We understand that plans change. We are happy to rebook your Outback Show at an alternative time and/ or date, issue a voucher to be used at a later date or provide a full refund for cancellations made at least 24 hours prior to the commencement of the show. 

For cancellations made within 24 hours prior to the scheduled Show, refunds will not be issued unless in extenuating circumstances as deemed by management.

Please note that bookings using the NT Tourism Vouchers are subject to Administration Fees for amendments and cancellations.

Please contact us by email at admin@katherineoutback.com.au or by phone on 1300 818 612.

Please note our Horse Riding Amendment/ Cancellation Policy is different to that of our Outback Shows. Please refer to the Horse Riding page.

The booking system we use applies a small booking fee that we are unable to absorb into the price. This fee was taken into consideration in pricing our services.

The online booking system allows instant bookings at any time of the day or night without the need to phone or email Katherine Outback Experience Staff and await a reply. Unfortunately our small team does not have the current capacity to be in the office full time around meetings, feeding and training animals, running shows and lessons, and raising a young family.

The following outlines how to buy a Gift Certificate:

1. Click 'Book Now' (all Book Now buttons take you to the same page)
2. Choose 'Gift Card' 
3. Select number of Gift Cards you wish to buy
4. Choose one of the listed values or enter a custom value
5. Enter the requested details

The Gift Card will be emailed to you and will include a Unique Booking Code/ Gift Card Number. 

The value of a Gift Card does not need to be used in one booking. It can be used over a number of bookings and is valid for 3 years from date of purchase unless it is part of a special promotion. Please note Gift Cards cannot be used on special events unless stated/ agreed otherwise with management.

1. Click 'Book Now' (all Book Now buttons take you to the same page)
2. Choose between the following options:
   • 2.5 hour Extended Show
   • 1.5 hour Standard Show
3. Choose the Date
4. Choose the Time
5. Add the guest types/ numbers
6. Fill in the required information BUT DO NOT ADD THE PROMO OR DISCOUNT CODE.
7. Click Go To Cart following which you will be prompted to Apply the Gift Card Code. Finish entering the details and click Complete and Pay.

The value of a Gift Card does not need to be used in one booking. It can be used over a number of bookings and is valid for 3 years from date of purchase unless it is part of a special promotion. Please note Gift Cards cannot be used on special events unless stated/ agreed otherwise with management.

We send out "Reminder Emails" 24 hours before your scheduled visit. Please read these emails as they contain important information in preparation for your visit.

There is more than sufficient space on our property for the parking of caravans, buses, campers, motor homes, boats etc. The driveway is about 100m long and appropriately surfaced to be accessible all year and in all weather events.

We are constantly looking at ways to make our venue and services more accessible to all.

We are accessible to those with low mobility including walkers, wheelchairs, walking sticks and prams. We have ambulant and disabled toilet/ shower facilities. The site is flat and we are more than happy for guests to remain in their wheelchair, scooter, walker, pram etc for the duration of the show.

We offer Gluten Free and vegetarian food options and are more than happy to provide for other dietary needs upon request.

The beauty of our shows is they are for all ages and play on the five senses. Where one sense is impaired, we will do our best to maximise another whether that be through further explanation of what we are doing or allowing guests to pat and cuddle the animals.

Please do not hesitate to contact us to discuss further.

Absolutely!

Both our 1.5 hour Standard Show and 2.5 hour Extended Show are child friendly. We go out of our way to channel the energy of kids where we can. We know kids won't sit still for the entire show so we encourage them to go feed the animals or play with the tonka trucks while mum and dad sit-back and enjoy the show knowing the kids are in a safe and controlled environment.

We are pram friendly and have baby changing facilities.

We recommend parents simply chose a show that best suits their busy schedules.

Although the venue is undercover and seating is cleaned prior to every show, we are an operating property and it can get a little dusty at times. We do recommend dressing appropriately for a farm setting.